Shipping policy
At Agusl.com, we offer discreet and reliable shipping options to ensure your order arrives safely and privately, no matter where you are. Whether you're in the United States, Canada, or internationally, we’ve got you covered with flexible shipping methods to meet your needs.
1. Supported Shipping Areas
We currently offer shipping to the United States, Canada, and various international locations. Depending on your region, shipping rates, delivery times, and options may vary. Please note that some geographic areas may be subject to shipping restrictions.
2. Shipping Methods & Delivery Times
We understand the importance of privacy and discretion when purchasing intimate products. Every package is shipped in plain, unmarked packaging, ensuring your order remains confidential. Choose from the following shipping options:
Standard Shipping
- Delivery Time: 7-10 business days
- Free Shipping: Available for orders over $79
Express Shipping
- Delivery Time: 5-7 business days
- Free Shipping: Available for orders over $199
VIP Shipping
- Delivery Time: Prioritized processing and handling
- Details: VIP Shipping guarantees fastest handling of your order, ensuring it is processed with the highest urgency. While it doesn’t affect transit time, it prioritizes your order for the quickest possible handling.
3. Discreet & Confidential Packaging
We prioritize your privacy. All orders are shipped in discreet, unmarked packaging, ensuring no one but you knows what’s inside. Your purchase remains confidential from the moment it leaves our warehouse until it reaches your doorstep.
4. Order Processing & Tracking
- Processing Time: Orders are processed within 1-3 business days.
- Tracking: After your order is shipped, you will receive an email with a tracking number so you can monitor its journey to your door.
5. Lost or Damaged Packages
While we take all precautions to ensure safe delivery, Agusl.com is not responsible for lost or damaged packages once they are marked as delivered by the carrier. In case of loss or damage during transit, please contact the carrier directly. For further assistance, our customer service team is always ready to help.
6. Address Accuracy
Please ensure that your shipping information is accurate at checkout. Agusl.com is not responsible for delays or failed deliveries due to incorrect or incomplete address details. If you notice any errors after placing your order, please contact us immediately so we can update your information before the order ships.
7. Shipping Locations & Fees
We ship to the United States, Canada, and many international destinations. The shipping rates, delivery times, and available shipping options may vary depending on your location. Additional fees may apply based on the destination country, such as customs duties or import taxes. Be sure to check with your local customs office for more details before placing your order.
8. Privacy & Discretion
We take your privacy seriously. All personal information is kept confidential, and transactions are processed securely. Your order details will not be shared or revealed, ensuring that your shopping experience is both safe and private. Agusl.com ensures a secure, discreet, and safe experience from start to finish.
9. Customer Support
Our friendly customer service team is available to help with any shipping-related inquiries. Whether you need help tracking your package, resolving delivery issues, or simply have questions about our shipping methods, we’re here for you.
- Email: support@agusl.com
- Company offices: 30 N GOULD ST STE R, SHERIDAN, WY 82801, USA
- Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (EST)
10. Shipping Policy Updates
This shipping policy may be updated periodically to reflect any changes in shipping procedures, rates, or other necessary adjustments. Please refer to this page for the latest updates.
Thank you for choosing Agusl.com. We are dedicated to providing you with a seamless, private, and satisfying shopping experience, ensuring your order is handled with the utmost care.
